Complete Service Package

    We hereby acknowledge your instruction to provide you with the Complete Service Package.
    You have instructed us to search for accommodation for you and/or to act as an intermediary in the formation of a lease for the residential space of your choice.

    We operate on a "no cure, no pay" basis, and when we find a suitable property for you, we charge a fee of one month excluding VAT.
    Efficiency is crucial in this market and we aim to shorten the search process as much as possible, we work in 2 stages which include the following services:

    Stage 1: Searching
    - Providing general information about housing options, the local housing market, housing permits, rent allowances, tenancy protection, rents, and registration in the municipal personal records database.
    - Identifying and listing your housing requirements/search profile.
    - Searching for suitable residential space based on your housing requirements/search profile.
    - Organizing one or more viewings for you and providing information on one or more houses.
    - Evaluating viewings with you.

    Once you confirm your intention to join the viewing of a property, enabling you to participate in the application and bidding process after viewing, we will record this confirmation in writing in your personal profile in our shared workspace. You will then pay us an advance payment of €385, which can be deducted from the final brokerage fee when a lease is closed. The advance payment is based on the lessor's letting supply and will be returned to you if the viewing and the application process are canceled by the lessor. After receiving the advance payment, we will commence our work in the next stage.

    Stage 2: Application
    - Composing a personal profile about you and recommending you as a candidate to potential lessors.
    - Negotiating on your behalf with potential lessors about the contents of the lease.
    - Reviewing the written tenancy agreement and ensuring the signing of the lease by both parties.
    - Providing information on and an explanation of the lease.

    If an agreement is reached on renting a property with the lessor, we will confirm this to you by sending you the tenancy agreement for you to sign, and we will charge you a brokerage fee for our activities. This fee is equal to one month's gross rent in accordance with the lease to be concluded, plus 21% VAT, payable within 7 days after the invoice date and will be offset against the advance payment you have paid us.

    If you are interested in a property at other estate agents or third parties, whose service will result in additional costs, you will need to fulfill these payment(s) to the third party directly. You are accountable for adhering to the regulations set by third parties. Any disruption to the operational procedures of third parties that leads to additional expenses will be your responsibility, and you will be liable for covering those costs.

    In the performance of all our activities, we will exclusively look after your interests, and not those of the (potential) lessor. His interests will be dealt with by himself or another estate agent.

    We base our search activities solely on the housing requirements that you register in our database. It is your own responsibility when inaccurate or incomplete information is provided. Any disruptions or damages to any party arising from inaccurate information or non-collaborative behavior from you will be your sole responsibility. In this case, we reserve the right to terminate the ongoing activities and close the assignment.

    This service contract is valid for 6 calendar months, counting from the day of your signing, unless you find a property successfully before that. In that case, we will also close the agreement and end the search process.

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